About
Welcome to Five Star Atelier LLC To ensure every client receives the highest quality service and experience, please review the booking policies below before scheduling your appointment. ⸻ | Booking Retainer | A non-refundable booking retainer equal to 50% of your service total is required to reserve your appointment. Your booking retainer will be applied toward your remaining balance on the day of your appointment. Appointments are not confirmed until the booking retainer has been successfully received. ⸻ | Appointment Confirmation | Please ensure your full name, email address, phone number, and Instagram username (if applicable) are entered correctly when booking. Please upload inspiration photos when booking as soon as possible! ⸻ | Arrival Policy | Please communicate any changes or concerns as early as possible. Open communication allows me to provide the best experience for every client. A 15-minute grace period will be provided. If you arrive more than 15 minutes late without prior communication, your appointment may be cancelled and considered a No Show. No-call / No-show appointments will be charged 100% of the scheduled service total using the card on file. Future booking privileges may also be revoked. ⸻ | Cancellation & Rescheduling | Appointments may be rescheduled up to 72 hours before the scheduled appointment. Rescheduling within 72 hours will result in the forfeiture of your booking retainer. A new booking retainer will be required to reserve another appointment. ⸻ | Important Information | ✦ HAIR PACKAGE INFORMATION ✦ All Hair-Included Quick Weave Packages include premium hair, shampoo + blow-dry, deep conditioning treatment, trim, protective prep, installation and basic styling. Simply select your desired length and I’ll take care of the rest. 🤍 | ADVANCE BOOKING | Please book Hair-Included Packages at least 7–10 business days in advance to allow adequate time for your hair to be ordered, processed and delivered. | DEPOSITS + HAIR ORDERS | 50% deposit is required to secure your appointment. Your deposit allows your hair order to be processed and is non-refundable once your hair has been ordered. | CUSTOM COLOR | Custom bundle coloring is available starting at $85+ and is not included in the standard package price. Final pricing depends on your desired color, length, number of bundles and complexity. Please submit an inspiration photo and receive approval for all custom color requests prior to your appointment. Additional processing time may be required for colored hair. | STYLING | Basic styling is included with all packages. Specialty styling, including wand curls, extensive layering/cutting or other detailed styling requests, may require an additional fee. | PLEASE NOTE | Outside hair is not accepted for Hair-Included Quick Weave Packages. Because hair is specially ordered for each appointment, please book accordingly. In the rare event of an unexpected shipping or customs delay, you will be contacted regarding any necessary appointment adjustment. ⸻ | Nail Art | Every set is customized specifically for you. Please upload inspiration photos during booking whenever possible. Inspiration photos submitted after booking may limit preparation time. Nail Art Tiers are determined by the artist based on design complexity, and appointment time. If your requested design falls into a different tier than originally selected, pricing will be discussed and approved before your appointment begins. ⸻ | After-Hours Appointments | Appointments requested outside of normal business hours are available by request only. A $50 After-Hours Convenience Fee will be added to your service total. Availability is limited. ⸻ | Travel Appointments | Travel appointments are available upon request. Travel appointments begin at an additional $100 and increase based on travel distance and appointment location. Please inquire before booking. ⸻ | Payment Methods | Remaining balances may be paid using: • Tap to Pay | Credit & Debit Cards (Visa, Mastercard, American Express, Discover) • CashBusiness Hours
- Monday
- Closed
- Tuesday
- 9:30 AM - 7 PM
- Wednesday
- 9:30 AM - 7 PM
- Thursday
- 9:30 AM - 7 PM
- Friday
- 8:30 AM - 4:30 PM
- Saturday
- 8:30 AM - 4:30 PM
- Sunday
- Closed
Cancellation Policy
Appointments may be canceled or rescheduled up to 72 hours before the scheduled appointment.
Cancellations or rescheduling requests made within 72 hours will result in the forfeiture of the 50% non-refundable booking retainer.
A new booking retainer will be required to reserve a future appointment.